How Can We Help?

Getting started is easy:

Recording is simple:

Don't worry! You can edit any transcription:

• Tap on the transcription text to edit it
• Make your changes
• The edited version will be saved
• Your original audio is always preserved

Tip: For best transcription accuracy, record in a quiet environment and speak clearly.

Moments are quick, standalone stories you can record anytime — no need to start a full life chapter. Perfect for capturing a single memory like a favorite vacation, how you met your partner, or a holiday tradition.

Anyone in the family can record Moments — not just the primary storyteller. Learn more about Moments.

After you answer a question, our AI generates a relevant follow-up question to help you:

• Remember additional details
• Explore related memories
• Create richer, more complete stories

You can answer the follow-up or skip it - it's entirely up to you!

New users get a 7-day free trial:

• Full access to all features
• No credit card required upfront
• Cancel anytime during trial to avoid charges
• After trial, subscription begins automatically

We offer two plans:

• Monthly: Billed monthly, cancel anytime
• Annual: Billed yearly, save 20%!

Both plans include full access to all 320 questions and features.

You'll continue to have access until the end of your current billing period.

Yes! We take privacy seriously:

• ✅ All audio files are encrypted
• ✅ Your data is stored securely in the cloud
• ✅ We never sell your data
• ✅ We don't use your stories for advertising
• ✅ Your content is private by default

Read our full Privacy Policy

Yes, you have full control:

Warning: This permanently deletes all your stories, recordings, and data. This cannot be undone!

Recommendation: Export your stories as PDF before deleting.

Try these steps:

If the problem persists, email support@overbiscuits.com with your device model, iOS version, and what you were doing when it crashed.

Check these settings:

Still not working? Contact support@overbiscuits.com